Satisfaction guarantee

Last updated: November 3, 2026. This page is a general template and is not legal advice. Have it reviewed by a qualified attorney before relying on it.

If any area included in your checklist wasn’t cleaned to your satisfaction, let us know within 24 hours of your appointment with a description (photos help). We’ll send a cleaner back to re-clean those areas at no charge.

The guarantee covers items on the published checklist for the service you booked plus add-ons you purchased. It doesn’t cover areas that were inaccessible or tasks outside the booked service.

If a re-clean doesn’t resolve the issue, see our refund policy.

Contact

Tidy Heron · hello@tidyheron.com · (706) 555-0142